Compare price, features, and reviews of the software side-by-side to make the best choice for your business. leaders focus on how many agents are available to serve customers and the quality of the service they provide. Zendesk Guide using this comparison chart. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. , the #1 provider of cloud-based knowledge management software and services for delivering. RightAnswers pegs the cost of knowledge bases supplied via the Web at around $1. Compare Universal Knowledge vs. See RightAnswers in Action. Since then, RightAnswers' Knowledge-Pak brand. TOP 10. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare AnswerHub vs. A flexible hierarchy is one that allows you to decide how many layers of organization exist in the knowledge base. About. How many. Omnistar Kbase. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Customer Connect - Login the knowledge, it’s done faster and cheaper, and more usable knowledge is created. RightAnswer. What’s the difference between KnowledgeBase, LabiKnow, and RightAnswers? Compare KnowledgeBase vs. Lack of confidence in your knowledge base can be a major obstacle to its widespread usage. RightAnswers, Inc. Logseq vs. , the #1 provider of cloud-based knowledge management software and services for delivering SmartService™, announced today that for the second year in a row, TMC, a global,. The platform can now support the entire enterprise, including internal departments, such as human resources, finance, and purchasing, and access to each knowledge base article can be. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Here are some commonly used acronyms. Upland RightAnswers 2,370 followers 12h Report this post Whether you are looking to further your career, or gain better understanding of #KCS, this. SAP Enable Now using this comparison chart. Here's how RightAnswers fares in comparison to these:RightAnswers Community social self-service honored for improving customer service technology and enhancing the customer experience Questions? +1 (202) 335-3939 Set Up FREE Account Submit ReleaseFor more information about RightAnswers Enterprise Knowledge Management solutions, visit or request a live demo today. , the l Upland RightAnswers’ Post Upland RightAnswers 2,465 followers 11mo Report this post The role of a customer service agent isn’t an easy one. Being KCSv6 verified, RightAnswers has a toolset that empowers you to create a true knowledge sharing culture. Learn more. R4J vs. RightAnswer. IBM ECM vs. Upland RightAnswers’ Post Upland RightAnswers 2,409 followers 12mo EditedPreviously, she was the KCS (KM) Practice Director at RightAnswers and the Content-Knowledge Information Architect at Verizon. MotoCMS vs. Log into CBORD Hub These seven tips guide me in encouraging customers to self-help their way to success: 1. You’ll increase first call resolution, boost efficiencies, and increase customer satisfaction. IBM ECM vs. RightAnswers vs. ortiz. 11: Self-Service Success; Technique 5. Username RightAnswers, a cloud-based knowledge management provider, has built an integration between RightAnswers Unified Knowledge Platform and NetSuite. Bloomfire is the leader in knowledge engagement, delivering an experience that connects teams and individuals with the information they need to excel at. Assyst is worse. RightAnswers is a solid product that our experts evaluated with a 9. RightAnswers | Support Agent. Related Products Vivantio. Are customers not engaging with your self-service site? There could be a number of reasons why: is it too hard to find? Too hard to use? By breaking down the…Connected Knowledge: How to Turn Siloed Information into a Valuable Single Source of the Truth 🌐 Leading global software provider Upland Software on its flexible RightAnswers Knowledge. But is it the only solution? Of course not! This blog also shares a quick look at the top ten alternatives to the software with a special focus on Docsie! List of Top Ten Alternatives to RightAnswers. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare Answerbase vs. EdCast vs. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Provided by Alexa ranking, rightanswers. Lean vs. Upland RightAnswers 2,409 followers 1mo Report this post Report Report. Vivantio is a leading provider of service management software for both internal- and external-facing. What’s the difference between AnswerCart, Answerbase, Quosera, and RightAnswers? Compare AnswerCart vs. This customer supports over 2000 products and used RightAnswers to build out an expansive knowledge base. The University community will be able to gain access to the RightAnswers knowledge base through the web. ProProfs Knowledge Base vs. com, Inc. The proper integration with the community is still in progress. So, the customer is searching your knowledge base—the information that the company is sharing with the customer—to hopefully provide them with the service that they need. What’s the difference between Universal Knowledge, PHPKB, ProProfs Knowledge Base, and RightAnswers? Compare Universal Knowledge vs. KnowledgeBase vs. RightAnswers in 2023 by cost, reviews, features, integrations, deployment, target market, support options, trial offers, training options, years in business, region, and more using. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. The platform enables organizations to improve customer service agents’ performance and productivity and. Learn More. RightAnswers is the industry leader in Knowledge Management and providing self-service solutions. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Agents lose a lot of time trying to navigate all those different sources of information, and in the meantime, the. RightAnswers is the complete connected knowledge management solution that uses AI and machine learning to improve the user and customer experience by enabling organizations to create a trusted knowledge sharing culture. Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. Geotab is in the process of switching to a new knowledge base. Knowledge Federation – RightAnswers searches for knowledge across all your drives and networks, as well as in third-party products such as SharePoint, Confluence or other systems where you have stored knowledge. . What is better RightAnswers or Zoho Learn? When choosing the right Knowledge Management Software for your enterprise it is recommended that you examine the characteristics, prices, as well as other important details regarding the product and vendor. PHPKB vs. With Amazon Connect Wisdom, you can search and find content across multiple repositories, such as frequently asked questions (FAQs), wikis, articles, and step-by-step instructions for handling different customer issues. domain. Guided Troubleshooting vs. Discover the power of connected knowledge!RightAnswers Knowledge-Paks populate your knowledge base with more than 90,000 knowledge articles addressing the most common issues found with 600+ off-the-shelf software applications and hardware. 55. Geotab is in the process of switching to a new knowledge base. has expanded its use of the RightAnswers Unified Knowledge Suite to enhance support for its customers. PHPKB vs. UsernameCompare ProProfs Knowledge Base vs. Zoho Desk. Edison, NJ (PRWEB) February 04, 2015 -- RightAnswers, Inc. RightAnswers’ Knowledge Spotlight, provides solutions to the users wherever they are logged into the application or website. Request a demo Request a Meeting. For general quality and performance, RightAnswers scored 9. 4. Read user reviews of Bloomfire, Guru, and more. RightAnswers Knowledge-Paks®. Upland RightAnswers’ Post Upland RightAnswers 2,478 followers 11mo Report this post Who hasn't entered a conversation only to sit quietly in awe (and slightly overwhelmed) that everyone around. AUSTIN, Texas-- ( BUSINESS WIRE )--Upland Software, Inc. KNOWLEDGE ENGINEERS Only 20% of the knowledge gets captured, and the process is Flexible Hierarchy. Unsure of what to choose? Check Capterra to compare ServiceNow IT Service Management and RightAnswers based on pricing, features, product details, and verified reviews. It offers Self-Service, a portal that integrates with the client's existing call management system, empowering end-users to resolve incidents and. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. RightAnswers using this comparison chart. nCMS using this comparison chart. Compare Answerbase vs. RightAnswers. /PRNewswire/ -- Bell Techlogix, a leading IT managed services and solutions company, and RightAnswers, the #1 provider of cloud-based knowledge management. Use existing knowledge to enable self-service on websites, customer portals, bots, IVRs, voice assistance, CRM, EHRs, and more. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. ; BA Insight AI-driven enterprise search that delivers relevant, personalized, and actionable results. com is the better choice for your needs? No problem! Check Capterra’s comparison, take a look at features, product details, pricing, and read verified user reviews. Knowledge Federation – RightAnswers searches for knowledge across all your drives and networks, as well as in third-party products such as SharePoint, Confluence or other systems where you have stored knowledge. Support Manage your instances, access self-help, and get technical support. RightAnswers is one of the top 10 Knowledge Management Software products. Visual Studio Code using this comparison chart. RightAnswers gives you the flexibility to connect all available knowledge sources and deliver relevant information to your customers, contact center agents, and across the enterprise. 1:. To learn more about RightAnswers or the industry's first knowledge-enabled professional services automation (PSA) solution, visit our webpage or request a live demonstration today. 4) Stay on top of your CSAT goals Use customizable. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Clark, NJ (January 4, 2011) – RightAnswers, Inc. Here it's also possible to match their all round scores: 9. livepro is the perfect Knowledge Management solution for Customer Service/Experience - whether it be on the phone, behind the counter, in the field or. Exceeds Annual Projections; Technology Partners and Client Referrals Clinched Major Deals. 50 per case, a considerable saving over the $25 level-one call or the $75 level-two call. RightAnswers in 2023 by cost, reviews, features, integrations, deployment, target market, support options, trial offers, training options, years in business, region, and more using. 0 vs. RightAnswers provides a robust knowledge base solution that allows for author workflow and immediate publishing. This information is continuously updated and mastered into a consistent format to provide easy access and single search simplicity. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. ScreenSteps vs. What’s the difference between AnswerCart, Universal Knowledge, KnowledgeBase, and RightAnswers? Compare AnswerCart vs. To ensure that the contact center’s knowledge base is not lost, it is essential to have a knowledge management system in place. Compare Answerbase vs. 0 for RightAnswers. The RightAnswers knowledge management solution comes with templates and tools in our Solution Manager. Edison, NJ (May 20, 2015) – RightAnswers, Inc. ProProfs Knowledge Base vs. Incorporate customer feedback in the comments into updates and revisions. Zoho Desk got a 9. PHPKB vs. RightAnswers using this comparison chart. Spread the power and knowledge within your organization. Likewise, you may compare their general user satisfaction rating: 100% (RightAnswers) against 100% (ServiceNow Knowledge Management). 1 for Atlassian Confluence vs. The link is valid and gives you full access to our public knowledge articles, lets you change languages and filter for specfic content. 2. AI-powered knowledge management software improves agent-based and self service support. Get in touch for more information and your free knowledge assessment. Connected Knowledge Management for enterprise contact centers and help desks. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Don’t forget to select the software that best matches your top needs, not the solution with the most robust features. RightAnswers using this comparison chart. ProProfs Knowledge Base vs. RightAnswers is a cloud-based knowledge management solution that enables organizations to create, store and manage information related to operations, processes and more in a centralized repository. Supply chain management to eliminate blind spots and optimize. FuzeDigital vs. Knowledge management system designed for compliance. How to use LDP. Quandora vs. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. SourceForge ranks the best alternatives to RightAnswers in 2023. RightAnswers using this comparison chart. PHPKB vs. RightAnswers using this comparison chart. 0 score, while ServiceNow Knowledge Management has a score of 9. RightAnswers Description. You’ll find: Role-based permissions in line with the KCS license model. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. com asking me to send a bunch of info to a state. AccuRoute Secure content capture, routing, and fax with advanced data processing. Have you ever thought about using #GenerativeAI to not only organize and search your knowledge base, but to create new knowledge articles automatically?. RightAnswers is one of the top 10 Knowledge Management Software products. Answerbase vs. Answerbase vs. AccuRoute Secure content capture, routing, and fax with advanced data processing. Check out their strong and weaker points and see which software is a better option for your company. RightAnswers, Inc. ; BA Insight AI-driven enterprise search that delivers relevant, personalized, and actionable results. Compare Answerbase vs. io vs. A true omnichannel strategy needs consistency and compliance. The company achieves 80% knowledge base usage with RightAnswers, and is able to access all company knowledge in a single search – whether it resides in the knowledge base, in SharePoint or elsewhere in the. Eclipse PPM – Set priorities, manage resources, and get things done. Compare ProProfs Knowledge Base vs. Compare Universal Knowledge vs. On this page we help you with choosing the right software, by allowing you to assess Zoho Desk and RightAnswers down to the very details of their individual functions. Other systems are more flexible, and allow more (or fewer) levels of organizational depth. rightanswers. RightAnswers using this comparison chart. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption. RightAnswers Unified Knowledge Platform version 7 allows organizations to create a single knowledgebase to house all of their organizational knowledge. Contact Center HR & Legal IT RightAnswers On-demand Webinar• You can use Knowledge rules to automatically change field values on Knowledge records and create incidents and changes with an applied template. RightAnswers by Upland is a knowledge management software designed to help businesses of all sizes store, view, and manage information about processes, operations, support, and more in a centralized repository for future reference. Answerbase vs. Today, knowledge articles, wikis, and FAQs are spread across separate repositories. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Creating content for knowledge management applications is a time-consuming process, often requiring the involvement of a team of agents, knowledge managers, reviewers, and approvers. RightAnswers using this comparison chart. The RightAnswers Unified Knowledge Platform is an enterprise knowledge management solution designed to optimize support operations and other departments across the enterprise that need to create, manage and share knowledge with different user audiences. Technical Writer. Compare ProProfs Knowledge Base vs. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. What’s the difference between ISELO, Outline, ProProfs Knowledge Base, and RightAnswers? Compare ISELO vs. Edison, NJ (December 17, 2015) — RightAnswers, Inc. Not sure if Freshservice, or RightAnswers is the better choice for your needs? No problem! Check Capterra’s comparison, take a look at features, product details, pricing, and read verified user reviews. Compare KnowledgeBase vs. Returngoods vs. RightAnswers provides a comprehensive knowledge management solution in the cloud to improve customer service in your contact center and to enable your CSRs and customers to find relevant answers to questions and issues on the web or on mobile devices. RightAnswers provides a comprehensive knowledge management solution in the cloud to improve customer service in your contact center and to enable your CSRs and customers to find relevant answers to questions and issues on. Also, learn about our automated Knowledge Quality tool that checks the quality of your knowledge as it’s being created. , the #1 provider of cloud-based software for knowledge management, web and mobile self-service and social knowledge, announced record growth and its best performance ever in 2015. A process to allow those agents using the KCS practices to Use, Flag, Fix and Add knowledge (UFFA, in KCS parlance). Compare Answerbase vs. here: RightAnswer. What is better Helpie or RightAnswers? Getting the perfect Knowledge Management Software product is all about evaluating various solutions and identifying the top application for your specific needs. What’s the difference between ComAround Knowledge, Confluence, PHPKB, and RightAnswers? Compare ComAround Knowledge vs. However, you may want to consider other online Knowledge Management Software products that got even better scores and satisfaction ratings. RightAnswers using this comparison chart. , the #1 provider of cloud-based knowledge management software and services for delivering SmartService™, has unveiled in its latest release an automated Knowledge Quality tool to ensure the knowledgeCompare Answerbase vs. Compare Answerbase vs. RightAnswers using this comparison chart. The RightAnswers Unified Knowledge Platform is an enterprise knowledge management solution designed to optimize support operations and other departments across the enterprise that need to create, manage and share knowledge with different user audiences. Currently it provides more than 150,000 solutions for approximately 300 common applications. 27 Reviews. Enterprise Knowledge Hub Honored for Improving Customer Service Technology through Knowledge Management. Simplified set up makes knowledge sharing as easy as installing an extension and enabling the out-of-the-box configurations to activate RightAnswers X in the browser-based application or website. Use existing knowledge to enable self-service on websites, customer portals, bots, IVRs, voice assistance, CRM, EHRs, and more. ; InterFAX Cloud-based fax service that delivers securely. IBM ECM vs. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. RightAnswers is a ServiceNow Certified Integration that has been validated by ServiceNow for its performance, security and. RightAnswers is a unique combination of software, knowledge, automation & services designed to help organizations manage/share knowledge to provide an enhanced user experience. AI-enabled knowledge management and search. The platform enables organizations to improve customer service agents’ performance and productivity and. Knowledge-Paks are an invaluable asset. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Featured Products. Document360 is an AI-Powered Knowledge Base platform for creating knowledge bases, technical documentation, API documentation, user manuals, SOPs, wikis, and more. RightAnswers by Upland is a knowledge management software designed to help businesses of all sizes store, view, and manage information about processes, operations, support, and more in a centralized repository for future reference. Spread the power and knowledge within your organization. The knowledge-based company employs about 50 people in New Jersey, and has offices in the U. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. The proper integration with the community is still in progress. RightAnswers vs. Brainyard delivers data-driven insights and expert advice to help businesses discover, interpret and act on emerging opportunities and trends. The former is used for built-in integrations like Salesforce and ServiceNow, while the latter is used when customers want to upload content via the public APIs (see below). Compare price, features, and reviews of the software side-by-side to make the best choice for your business. NowPrint vs. 10: Content Health Indicators; Technique 5. , so that employees can actually. Forgot Password? © 2023 RightAnswer. 6 out of 5. ortiz. Its AI-enhanced technology compiles any set of documents into an intelligent, easy-to-use "single-point-of-truth" portal that brings order to chaos and gives users exactly the knowledge they need from all relevant sources in an. RightAnswers using this comparison chart. Technique 5. RightAnswers Unified Knowledge Platform version 7 allows organizations to create a single knowledgebase to house all of their organizational knowledge. 2. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. 2. Our proprietary process provides you with a fast look at the general rating of RightAnswers and Inbenta Knowledge Management. Outline vs. Home Compare Business Software Knowledge Management Software RightAnswers RightAnswers Upland Software Write a Review Alternatives to RightAnswers Claim this Software page Available for Cloud. RightAnswers Knowledge-Paks for ServiceNow populates your knowledge base with more than 30,000 knowledge articles on 400+ software applications and hardware, searchable in your ServiceNow. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Project Management. Have you heard of RightAnswers Knowledge-Paks®! 📚 With over 30,000 accurate articles on 400+ popular software applications, we set the bar for professional IT knowledge bases. 1 for Atlassian Confluence vs. Answerbase vs. A true omnichannel strategy needs consistency and compliance. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Quosera vs. RightAnswers vs. Compare Answerbase vs. RightAnswers vs. RightAnswers provides a comprehensive knowledge management solution in the cloud to improve customer service in your contact center and to enable your CSRs and customers to find relevant answers to. RightAnswers vs. , the lUpland RightAnswers’ Post Upland RightAnswers 2,465 followers 11mo Report this post The role of a customer service agent isn’t an easy one. Add To Compare. See “Configuring Rules and Rule Groups for Knowledge Entries” on page 26. LearnLode vs. Innovations in RightAnswers Knowledge Management Software Dramatically Boost Productivity and Efficiency at Any Type of Organization Edison, NJ (August 30, 2016) –RightAnswers, Inc. Compare Answerbase vs. Knowledge mgmt is not-existent - the product uses a WIKI for it's own knowledge base. ServiceNow Customer Service Management using this comparison chart. Here, you can examine the parallels and discrepancies between RightAnswers (overall. Currently it provides more than 150,000 solutions for approximately 300 common applications. Confluence vs. View a list of 100 apps like RightAnswers and compare alternatives. In addition, RightAnswers has long promoted KCS principles and best practices to its customers as part of its Customer Success program. Plek vs. RightAnswers using this comparison chart. RightAnswers using this comparison chart. Helpjuice vs. RightAnswers using this comparison chart. RightAnswers vs. AccuRoute Secure content capture, routing, and fax with advanced data processing. Don’t forget to select the software that best matches your top needs, not the solution with the most. Agents lose a lot of time trying to navigate all those different sources of information, and in the. The CBORD Hub is where you’ll find our learning center, knowledge base, eSupport, ticketing system, ideas portal, and more. Watch the 30-minute webinar to get the tips on creating high-quality knowledge that will be easy to find and use – and will improve the customer experience. 8. 8. Bloomfire is the leader in knowledge engagement, delivering an experience that connects teams and individuals with the. Edison, NJ (July 22, 2015) — RightAnswers, Inc. Avail up to 50% off this Black Fri. Proceed vs. As with most companies we are seeking to implement cost-effective self-service products to delight our customers and RightAnswers meets those expectations. com is your one stop for comprehensive, reliable, up-to-date information on chemical, (M)SDS, reproductive risk and regulatory compliance for the EH&S community, including regulated product companies, first responders, research laboratories and educational institutions around the globe. FuzeDigital vs. Connect knowledge sources and deliver relevant information to customers. Talisma Knowledgebase using this comparison chart. TM Filemanager using this comparison chart. Wiki Valley using this comparison chart. A knowledge base can be associated with multiple. Review collected by and hosted on G2. RightAnswers is priced by annual subscription and role-based licenses; for example, support analyst access to. exe to test Active Directory (AD) or LDAP connection and binding - FootPrints; Getting certificate errors "unable to get local issuer certificate" and "unable to veOmnistar Kbase vs. Learn more. ManIPulate vs. CompuCom is. A billing software company improves its customer service and internal support using RightAnswers to centrally manage its knowledge. 0 score and with a 100% user satisfaction rate. RightAnswers has been created with a purpose to deliver software for a central knowledge management system, a knowledge base for all other enterprise knowledge requirements. Compare Answerbase vs. 0 vs. Verint Knowledge Management using this comparison chart. (Nasdaq: UPLD), a leader in cloud-based Enterprise Work Management software, is pleased to announce that its RightAnswers. Intelligent Knowledge Builder – This patented technology keeps your knowledgebase up-to-date by detectingAward RightAnswers Selected in KMWorld Trend-Setting Products 2016. Compare Answerbase vs. Still uncertain? Check out and compare more Knowledge Management productsCompare Knowmax and RightAnswers head-to-head across pricing, user satisfaction, and features, using data from actual users. On this page we help you with choosing the right software, by allowing you to assess Zoho Desk and RightAnswers down to the very details of their individual functions. Guided Troubleshooting vs. Compare Universal Knowledge vs. . Answerbase vs. inRetail using this comparison chart. RightAnswers using this comparison chart. Back. TeamViewer using this comparison chart. K. The RightAnswers Unified Knowledge Suite provides the tools needed to facilitate rapid problem resolution for both self-service end-users and support analysts. Upland RightAnswers 2,409 followers 2y Report this post Report Report. R4J vs. com Knowledge Solutions provide comprehensive, EHS-market exclusive*, proprietary, and government licensed environmental, health and safety information. Guided Troubleshooting vs. Not sure if RightAnswers, or Yext is the better choice for your needs? No problem! Check Capterra’s comparison, take a look at features, product details, pricing, and read verified user reviews. The AccuRoute team provides best-in-class support services to ensure customer success while using our document workflow tools. Plek vs. RightAnswers using this comparison chart. Compare Answerbase vs. RightAnswers using this comparison chart. RightAnswers Reports Strong Performance in 2014 Why PRWebRightAnswers knowledge management software integrates with any CRM or ITSM system and incorporates 70 KCS processes for customer service and support. Honeybook. Likewise, you may compare their general user satisfaction rating: 100% (RightAnswers) against 100% (ServiceNow Knowledge Management). Today, knowledge articles, wikis, and FAQs are spread across separate repositories. Ultriva. Omnistar. 8, respectively. RightAnswers using this comparison chart. Dashboards Provide Key Information . Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption. Customers and Support Agents Find Answers Faster Edison, NJ (July 6, 2016) – Companies that want to provide their customers a better brand experience and resolve customer service issues faster can now leverage their own customers’ knowledge using RightAnswers Community. Not sure if Zoho Desk, or RightAnswers is the better choice for your needs? No problem! Check Capterra’s comparison, take a look at features, product details, pricing, and read verified user reviews. PHPKB vs. The company pioneered the concept of the Knowledge-Enabled support center by introducing the first commercially available knowledge base in 1991. ProProfs Knowledge Base vs. Still uncertain? Check out and compare. 1 out of 5 Give your team one place to share, find, and collaborate on information they need to get work done. 11% of RightAnswers reviewers on G2 are from a small business and rate RightAnswers 4. Instead I was sent an email from Knowledge Solution from PassportSolutions@rightanswers.